1. About These Terms
These Terms of Service govern your access to and use of ttsmaker.com, pro.ttsmaker.com, and related text-to-speech services and official APIs provided by the TTSMaker team ("TTSMaker," "we," "us," or "our") (collectively, the "Services").
TTSMaker converts text into speech using voices made available through the Services. Features, access methods, usage allowances, and availability may differ between free access, paid plans, and other offerings. Provisions concerning an account, purchase, or feature apply when you use that account, make that purchase, or use that feature. Free access does not itself enroll you in a paid subscription.
By accepting these Terms or accessing or using the Services after these Terms have been made available to you, you agree to be bound by them to the extent permitted by applicable law. If you do not agree, do not use the Services. If you act for an organization, you represent that you have authority to accept these Terms on its behalf.
The Refund Policy forms part of these Terms. The Privacy Policy explains our handling of personal information. Additional conditions expressly identified for a feature or purchase, including applicable Unlimited Voice and commercial-license terms, also apply to that feature or purchase.
Specific terms disclosed and agreed for a purchase or feature govern that subject. The Refund Policy governs our standard refund eligibility and procedures. Nothing in these Terms excludes mandatory rights that cannot lawfully be waived.
2. Accounts and Authorized Use
You must be at least 16 years old, or any higher minimum age required by applicable law, and have the legal capacity or legally required parent or guardian authorization to use the Services and make a purchase. You must provide accurate account information and use only accounts you are authorized to access.
Keep your account credentials secure and notify us promptly of suspected unauthorized access. You are responsible for the activity you authorize through your account and for compliance with applicable account and plan conditions.
We grant you permission to access and use the Services through the interfaces and methods we authorize, subject to these Terms and your plan. Programmatic access is permitted only through an official API or another method we expressly authorize, subject to its applicable access, usage, and billing conditions. Availability of a feature in the web interface does not authorize independent use of private or undocumented interfaces or extend web subscription benefits to API use.
You must not:
- Use the Services unlawfully, infringe another person's rights, or facilitate fraud, deceptive impersonation, harassment, or other unlawful harm.
- Access accounts, systems, or non-public interfaces without authorization, or bypass security, authentication, metering, usage limits, or other access controls.
- Use automated tools or other methods to obtain benefits beyond those authorized for your plan, interfere with the Services, or impose an unreasonable load.
- Sell, share, or redistribute access in a way that circumvents account, plan, or API restrictions, or evade restrictions imposed for misuse.
- Copy, extract, reverse engineer, or otherwise misuse our software, models, or protected technology, except where expressly authorized or permitted by applicable law despite this restriction.
3. Service Availability and Changes
We use reasonable efforts to operate and maintain the Services. Availability, processing time, and results may be affected by maintenance, technical issues, capacity, third-party dependencies, and other operational factors. We do not guarantee uninterrupted or error-free operation, a particular processing speed, dedicated computing resources, or permanent availability of a particular feature or voice unless expressly agreed in writing.
We may update or adjust the Services and their resource-management arrangements for technical, operational, security, legal, or service-management reasons. This may include changes to available features and voices, access conditions, processing priorities, and usage controls.
Features described as "unlimited" remain subject to the conditions of the relevant offering, reasonable resource management, and these Terms. Such descriptions do not guarantee unrestricted simultaneous processing, dedicated capacity, or permanent availability of particular voices or features. Web-based unlimited features do not extend to API use unless expressly included in the relevant API offering.
Routine changes to voices, models, and processing arrangements are part of operating the Services. Their effect on an existing paid service is assessed against the applicable purchase commitments. For changes that materially and adversely affect an existing paid service, we will provide the notice and options required by applicable law and the applicable purchase terms. Urgent legal, security, or abuse-related measures may take effect immediately where appropriate.
4. Paid Services, Billing, and Cancellation
4.1 Subscription Access and Other Purchases
A subscription provides access to the features and allowances of the selected plan for the agreed period, subject to applicable service conditions. Subscription fees support the operation and maintenance of the service infrastructure and capacity used to provide those benefits. Fees are charged for subscription access and are not recalculated solely according to whether or how much you choose to use the Services.
Not logging in or using the Services does not cancel your subscription or stop recurring charges. Non-use does not automatically create a refund entitlement; refund eligibility is governed by the Refund Policy and applicable law.
Additional usage, API access, and other purchases are subject to the pricing and conditions disclosed for that offering. Usage allowances, reset schedules, expiry, and any rollover are governed by the applicable plan or purchase terms.
4.2 Subscription Authorization and Renewal
The applicable price, billing frequency, renewal arrangements, and material purchase conditions will be disclosed before you complete a subscription purchase. By completing the purchase and authorizing payment, you authorize recurring charges on those terms until the subscription is canceled.
Subscription information and management options are available through your account or the purchase-management facilities identified by the payment provider. Changes to renewal pricing or other material purchase terms are subject to the applicable notice and consent requirements and any binding purchase commitments. Where an offer expressly makes a promotional or preferred renewal rate conditional on uninterrupted renewal, cancellation or a lapse may end that benefit under the conditions disclosed for that offer. Any later purchase is subject to the terms offered and accepted for that purchase.
4.3 Cancellation
To stop future renewals, cancel your subscription before the next renewal through the subscription-management method provided with your purchase. For assistance, contact [email protected] or the purchase support channel identified in your receipt.
Cancellation normally takes effect at the end of the already-paid period and prevents subsequent renewals. Access may end earlier where a refund changes the applicable access, lawful account restrictions apply, or another result is properly agreed. Cancellation does not itself reverse a completed payment.
If you intend to close an account with an active subscription, arrange cancellation through the applicable subscription-management process or contact us for assistance. We will coordinate the associated renewal arrangements and explain any action needed through the relevant payment channel.
4.4 Refunds and Payment Providers
Our Refund Policy governs standard refund eligibility and requests. Please refer to that policy for its requirements and application process. These Terms do not replace or narrow those conditions.
The payment provider or merchant of record identified at checkout may administer charges, cancellations, and refunds under its applicable purchase terms. Applicable statutory rights remain unaffected.
5. Billing Questions and Transaction Records
Please contact us or the support channel identified with your purchase promptly if you have a billing concern so that we can review the transaction and assist with resolution.
Our business records may include account and subscription details, purchase and payment authorizations, relevant service activity and usage, cancellation and refund events, and related communications. We may use these records to verify transactions, document service delivery and compliance with the applicable terms, investigate misuse, and support our position in billing inquiries, chargebacks, or other disputes.
Where necessary and lawful, we may retain and provide relevant records to payment providers, financial institutions, professional advisers, and competent authorities for those purposes, as described in the Privacy Policy. You must provide accurate information in communications concerning your account or purchases and must not use fraudulent claims or payment methods to obtain unauthorized access or benefits.
6. Your Content and Generated Audio
"Inputs" means text and any other materials you provide through available features. "Outputs" means audio generated through the Services from your Inputs and selections. You retain your existing rights in your Inputs and are responsible for having the permissions needed for their processing and your intended use of Outputs.
You grant us and the service providers acting for us the limited permission needed to process Inputs and Outputs to provide the requested Services and carry out necessary support, security, and lawful record-handling activities described in the Privacy Policy. You retain ownership of your materials; this permission is limited to those purposes.
To the extent of the rights we are entitled to grant, TTSMaker grants you a non-exclusive, worldwide, perpetual, and irrevocable license to use, modify, reproduce, distribute, and display audio lawfully generated through the Services for personal and commercial purposes without an additional license fee. Cancellation or expiry of a subscription does not by itself terminate that license.
This license does not transfer our software, voice models, or underlying technology, guarantee exclusive copyright ownership in an Output, or clear rights in materials supplied by you or other third-party intellectual property or personality rights. You remain responsible for lawful use and any third-party permissions required for your project.
You should review Outputs before use. Third-party platforms and distributors, including video, social-media, and audiobook services such as YouTube, TikTok, and ACX, apply their own rules and eligibility decisions. We do not guarantee their acceptance, approval, monetization, or any particular commercial result. You are responsible for complying with the requirements applicable to your intended publication or distribution.
Rights to use generated audio are separate from storage and hosting. Temporary files and download links may expire under the disclosed storage arrangements. Keep your own copies of content you wish to retain.
If you voluntarily provide feedback, we may use it to improve the Services without an obligation to compensate you, subject to applicable privacy and confidentiality obligations. We will not identify you or your organization as a customer in publicity without permission.
7. Restrictions, Suspension, and Termination
We may restrict access, limit requests, suspend an account or feature, or terminate access where reasonably necessary to address a material or repeated breach of these Terms, unauthorized activity, fraud, security or operational risks, or legal requirements. We may also restrict access to affected paid benefits where a related payment is unpaid, reversed, or disputed and a restriction is reasonably necessary to manage payment or fraud risk.
Measures may take effect immediately where advance notice would create or prolong a risk or is otherwise inappropriate or prohibited. We will consider the nature and severity of the issue and, where appropriate and lawful, provide information about the restriction and an opportunity to seek review. We need not disclose confidential security methods or information that would enable circumvention. Contact [email protected] if you believe a restriction is mistaken.
Temporary access restrictions do not by themselves cancel a subscription. You may cancel renewal through the purchase-management channel or contact [email protected] for assistance. When we permanently terminate paid access, we will coordinate cancellation of associated future renewals through the applicable payment channel. Refunds remain governed by the Refund Policy and applicable law. Authorized charges already incurred remain payable, subject to any applicable refund or other adjustment.
You may stop using the Services and request account closure. Accrued obligations and provisions that by their nature should continue, including lawful Output permissions, intellectual-property provisions, applicable liability limits, necessary record retention, and dispute resolution, survive termination to the extent applicable.
8. Intellectual Property and Third-Party Services
The Services, software, models, branding, and related technology belong to TTSMaker or the relevant rights holders. Except for permissions expressly granted, all rights are reserved.
Third-party sites, products, and services you independently choose to use are governed by their own terms and privacy information. We are not responsible for their independent operations, content, or decisions, subject to any responsibility imposed on us by applicable law.
If you believe material connected with the Services infringes your rights, contact [email protected] with enough information to identify the material, the rights concerned, and the basis of your request.
9. Disclaimers, Liability Limits, and Indemnification
9.1 Disclaimers
Except for express commitments in the applicable purchase terms and rights that cannot lawfully be excluded, the Services are provided on an "as is" and "as available" basis. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that Outputs will be accurate, unique, or suitable for every purpose.
9.2 Limitation of Liability
To the maximum extent permitted by applicable law, TTSMaker will not be liable for indirect, incidental, special, punitive, exemplary, or consequential losses, including loss of profits, revenue, business opportunity, goodwill, or data, arising from or relating to the Services or these Terms.
Subject to the exceptions below, TTSMaker's aggregate liability arising from or relating to the Services or these Terms will not exceed the total fees actually paid by you for the Services during the twelve (12) months immediately preceding the event giving rise to the claim, less amounts already refunded in respect of those fees. This includes service purchases administered through a merchant of record. If no fees were paid during that period, the limitation is zero to the extent permitted by law.
These exclusions and limits do not apply to fraud, fraudulent misrepresentation, or any liability that applicable law does not permit us to exclude or limit, including non-excludable consumer or data-protection liability. They do not reduce an amount otherwise refundable under the Refund Policy or an applicable statutory remedy. Any limitation applies only to the extent permitted by applicable law.
9.3 Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless TTSMaker and its personnel from third-party claims, resulting damages, and reasonable costs, including reasonable legal fees, to the extent caused by your unlawful or infringing Inputs or use of Outputs, your material breach of these Terms, or your unauthorized misuse of the Services. This obligation does not apply to the extent a claim is caused by TTSMaker's own breach, negligence, or other unlawful conduct, or where the obligation cannot lawfully be imposed on you.
We will provide reasonable notice of a covered claim and reasonably cooperate in its defense. You may conduct the defense using qualified counsel reasonably acceptable to us, and we may participate at our own expense. If you fail to undertake a reasonable defense after notice and an opportunity to respond, or a material conflict of interest requires separate representation, we may take control of the defense and seek reasonable, necessary costs covered by this provision. You may not settle a claim in a manner that admits liability on our behalf or imposes an obligation on us without our prior written consent, which will not be unreasonably withheld. Any settlement costs we seek from you must be reasonable, relate to a covered claim, and follow notice and a reasonable opportunity for you to participate, subject to applicable law.
10. Governing Law, Arbitration, and Class Action Waiver
10.1 Governing Law
To the extent permitted by applicable law, these Terms and related disputes are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws principles, except to the extent preempted by U.S. federal law. The U.S. Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement where applicable. Mandatory consumer protections that apply in your place of residence remain applicable.
10.2 Individual Arbitration
You and TTSMaker agree to resolve disputes arising out of or relating to these Terms or the Services by binding individual arbitration administered by the American Arbitration Association (AAA), to the extent this agreement is enforceable under applicable law. Please contact [email protected] first if you would like us to attempt an informal resolution.
For disputes covered by the AAA Consumer Arbitration Rules, those rules and the AAA Consumer Due Process Protocol apply. Other disputes are subject to the applicable AAA commercial rules.
Either party may bring an eligible individual claim in small claims court as permitted by the applicable rules and law. Either party may also seek temporary or interim relief from a competent court where necessary to protect rights pending resolution. Arbitration fees, allocation of costs, and hearing arrangements are governed by the applicable AAA rules and mandatory law.
For consumer disputes, the hearing location and available remote or written procedures will be determined under the applicable consumer rules and law, with regard to reasonable access for the consumer. For other disputes, arbitration will take place in Wyoming unless the parties agree otherwise or applicable rules or law require another location. An award may be entered as a judgment in a court of competent jurisdiction.
10.3 Class Action and Jury Trial Waiver
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND TTSMAKER AGREE TO BRING CLAIMS AGAINST EACH OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. FOR DISPUTES VALIDLY SUBJECT TO ARBITRATION, BOTH PARTIES WAIVE THE RIGHT TO A COURT TRIAL BEFORE A JUDGE OR JURY.
Where mandatory law prohibits an arbitration requirement or waiver, that requirement or waiver applies only to the extent legally permitted. Claims that cannot lawfully be subject to this agreement may be brought before a court with jurisdiction under applicable law.
11. Changes to These Terms
We may update these Terms to reflect changes in the Services, operational practices, or legal requirements. The updated Terms will be made available on the relevant service pages. For material changes, we will provide reasonable advance notice by email or through the Services, except where legal or urgent security circumstances require earlier action. The notice will explain when the changes take effect, and we will obtain additional acceptance where required by law.
Your continued access to or use of the Services after the applicable notified effective date constitutes acceptance of the updated Terms to the extent permitted by law. If you do not agree, stop using the Services and cancel any active renewal through the applicable subscription-management process.
Commercial permissions already granted for lawfully generated audio remain in effect according to their terms. Existing purchase commitments and any mandatory requirements governing changes continue to apply.
12. General Provisions and Contact
These Terms, the documents incorporated into them, and any separately agreed written terms form the agreement concerning the Services. Specific binding purchase or feature terms govern their respective subject matter.
If a provision is unenforceable, it will be enforced to the extent permitted by law and the remaining provisions will continue in effect. A failure to enforce a provision on one occasion does not waive the right to enforce it later.
You may not assign these Terms or transfer account rights without our prior written consent, except where applicable law permits it. TTSMaker may transfer these Terms to an affiliate or in connection with a merger, reorganization, or sale of the relevant business, subject to applicable law and required notice. Such a transfer will not reduce mandatory rights.
- Service, account, and legal enquiries: [email protected]
- Paid subscription and billing support: [email protected]